Privacy Policy

1. Data We Collect

We may collect and process the following information:

• Contact Information: name, email address, telephone number, organisation, role/title.

• Booking Information: details relating to training, events, or consultancy you book with us.

• Payment Information: processed securely via third-party payment providers; we do not store card details.

• Website Usage Data: IP address, browser type, cookies, and analytics data.

• Communications: records of enquiries, feedback, or complaints.

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2. How We Use Your Data

We use your personal data to:

• Provide consultancy, training, events, and resources.

• Process bookings and payments.

• Respond to enquiries and provide customer support.

• Send relevant updates, resources, or newsletters (with your consent).

• Maintain security and improve our Website.

• Comply with legal and safeguarding obligations.

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3. Legal Basis for Processing

We process your personal data on the following lawful bases:

• Contract: to provide services you have booked or requested.

• Consent: where you have opted into newsletters or marketing communications.

• Legal Obligation: where we are required to comply with law (e.g., safeguarding duties, tax obligations).

• Legitimate Interests: to improve our services and maintain website security.

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4. Sharing Your Data

We will never sell your personal data.
We may share it with:

• Service providers (e.g., payment processors, IT support).

• Professional partners where required to deliver joint training or consultancy (with prior notice).

• Regulatory or safeguarding bodies if required by law or safeguarding concerns.

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5. Data Storage & Retention

• Data is stored securely within the UK or EEA.

• We retain personal data only as long as necessary for the purpose collected and to comply with legal obligations.

• Training and consultancy records may be retained for safeguarding accountability purposes.

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6. Cookies

Our website uses cookies and analytics tools to improve user experience. You can adjust cookie preferences through your browser settings.

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7. Your Rights

Under UK GDPR, you have the right to:

• Access a copy of your data.

• Request correction of inaccurate data.

• Request deletion of your data (subject to legal obligations).

• Object to processing or request restrictions.

• Withdraw consent at any time (where processing is based on consent).

• Lodge a complaint with the Information Commissioner’s Office (ICO).

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8. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

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9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

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10. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.​

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11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Guarding the Flock
Email: guardingtheflock@outlook.com